LEGAL OPERATIONS CONSULTING

I help legal teams to build capacity and improve effectiveness by implementing a legal delivery framework so they can focus on managing risk and improving compliance in their organisations.

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  • Service Reviews

    I help legal teams to get clarity on the exact range of services they support with our proprietary Legal Service Lines Register. This cornerstone document enables teams to plan how they can make simple but effective changes to extend and enhance the range of legal support options available to their organisation.

  • Process Improvements

    I help legal teams to set up processes or refine what they have to better manage panel firm costs and matter allocation. This focuses on using the existing system or software available to legal teams to unlock existing return on investment whilst improving efficiencies.

  • Resource Design

    I help legal teams to document institutional knowledge into guidance resources, intranet sites and templates. This suite of resources assists teams to move some support to self service legal support and to improve legal and regulatory compliance across business units.

  • Training Methods

    I help legal teams to improve and tailor their training techniques to share their legal knowledge and advice to their colleagues. The increasing reliance on video-conference tools means legal teams need to keep pace with virtual coaching and training methods to improve legal and regulatory compliance.

  • Compliance Support

    I help legal teams to build compliance frameworks that monitor and manage the legal and regulatory obligations within their organisation. The focus is on creating a set of compliance tools that are low-touch for legal teams to monitor but are highly effective to embed organisational compliance.

  • Organisational Engagement

    I help legal teams to establish a frequent, scheduled cycle of contact time with multiple business units to improve access to legal support and gather essential business intelligence. We share our proven engagement techniques to improve engagement to manage legal and regulatory compliance and risk.

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  • I provide support via whichever service is selected. From consulting, to training and coaching, I provide guided support.

  • I share my tools and techniques from self-service examples used in real-life in-house settings.

  • I include sample templates for legal documents, self-service checklists, webinar templates and more to fast-track your implementation journey.

  • For training and coaching clients, I include on-demand video tutorials to supplement the learning.

  • I share real-life case study examples of techniques that have worked within an in-house setting.

  • I share best practices for working in an in-house legal setting.

  • For consulting and coaching clients, I provide guided coaching to set strategic goals for your legal team or function and help keep you accountable to these.

  • All service options take clients through the proven framework to establish a highly effective legal function in a step-by-step guided process.